Orcaid Pakistan par hum koshish karte hain ke aap tak aapke manpasand home appliances (Washing Machines, Coolers, Heaters, etc.) mehfooz aur jald az jald pohanchayien. Hamari delivery policy ki tafseelat darj-zail hain:
1. Delivery Areas
Hum pure Pakistan mein delivery provide karte hain. Is mein tamam bare sheher (Lahore, Karachi, Islamabad, Gujranwala, Peshawar, etc.) aur door-daraz ke ilaqay shamil hain.
2. Delivery Charges
Standard Delivery: Delivery charges product ke weight (vazan) aur aapke sheher ke fasle ke mutabiq calculate kiye jatay hain.
Promotional Offers: Waqtan-fawaqtan hum makhsoos products par Free Delivery bhi provide karte hain, jis ka zikr product page par wazay hota hai.
3. Estimated Delivery Time
Order confirm hone ke baad, delivery ka waqt kuch yun hota hai:
Major Cities: 3 se 5 working days.
Remote Areas: 5 se 7 working days. (Note: Mazhabi ya Qoumi tateelat aur hallaat-e-hazra ki wajah se delivery mein thori takheer ho sakti hai.)
4. Order Tracking
Jaise hi aapka order hamare warehouse se dispatch hoga, aapko ek Tracking ID aur courier partner ki maloomat SMS ya Email ke zariye bhej di jayegi. Aap hamari website par ja kar apna order track kar sakte hain.
5. Heavy Items Handling
Chunkay home appliances (jaise washing machines aur coolers) bhari hote hain, is liye hum inhein specialized cargo services ke zariye bhejte hain taake raste mein koi nuksan na ho.
Doorstep Delivery: Delivery sirf ground floor tak mahdood hai. Agar building mein lift nahi hai aur saman upper floors par le jana hai, to mazeed charges lag sakte hain.
6. Damaged or Incomplete Orders
Hum har product ko bhejte waqt quality check karte hain. Phir bhi, agar aapko parcel bahar se damage lage:
Baraye meherbani delivery ke waqt hi courier wale ki mojoodgi mein video banayien ya foran hamare Customer Support se raabta karein.
Delivery receive karne ke 24 ghanton ke andar humein report lazmi karein.
7. Contact Us
Agar aapka koi sawal hai, to hum se raabta karein:
